Delete your account

You can delete your Wourdoboros account and everything it holds from inside the app, at any time, without asking us.

From the app

1. Open Settings from the main menu.
2. Scroll to the bottom and tap Delete account.
3. Read what is removed, type DELETE to confirm, then tap Delete my account.

Deletion happens immediately. There is no waiting period, no recovery window, and no way for us to restore the account afterwards — so please be certain before you confirm.

What deletion removes

Everything that identifies you or belongs to you:

• Your player record, including your name and your experience level.
• Your coins, entry tokens and everything they bought.
• Your themes and the customisations you made to them.
• Your league wins, your daily check-in streak and your play history.
• Any feedback you sent us about a puzzle.
• Every sign-in credential, on every device you have played on.

What stays, and why

Runs that other players have already raced against stay in their match records, with your name and your player id replaced by an anonymous placeholder. Nothing in them points back to you, and they cannot be linked to you or to each other.

We keep them because deleting them would damage accounts that are still in use: in Wourdoboros you race recordings of other people's runs rather than live opponents, so removing a run would erase an opponent from someone else's finished match.

If you bought coins, the receipt stays too. It records that a pack was sold, which one, and for how many coins — with your player id replaced by the same anonymous placeholder. We are required to keep records of sales, and we cannot ask Google about a refund without one. It does not say who bought it, and we drop the last piece of it that could be matched against your purchase after ninety days. The privacy policy gives the exact periods.

If you have lost the device

Your account lives on the device you played on, and there is no password or email address attached to it — that is deliberate, and it is why the game never asks you to sign up. It also means we cannot identify your account from an email alone.

If your device is lost or broken and you still want the account deleted, write to [email protected] and tell us as much as you can remember: the player name you used, roughly when you last played, and which leagues you played in. We will delete any account we can identify with confidence, and we will tell you plainly if we cannot find one.

Purchases

Deleting your account does not refund purchases, and it does not cancel anything with Google Play. Refunds are handled by Google, not by us — see Google Play's refund help.